Create capable support teams and happy customers with BotPenguin and Helprace.
Power your Helpdesk with chatbots to offer quality support. Help your support teams offer personalized one-on-one support and boost productivity by working more efficiently with live chat and smart chat flows.
Features
No code Chatbot builder
Free Lifetime Plan
Multi channel Live Chat support
Foster lasting customer relations with your Helprace integration and hyper-active chatbots
Collaborate with your nifty chatbots and help desk to Listen to customer concerns, collect feedback and show them you care. Provide personalized support with live chat and personalized broadcasts across various channels.
About
Use cases
Platform
Key Features
- With the help of the customer service tool HelpDesk, you can manage all customer conversations in one location. You can link your HelpDesk to the methods of contact that your customers use to get in touch with you, including email, live chat, social media, contact forms, and other unique contact points.
- HelpDesk's main goal is to organize and make your customer service processes transparent by providing a single dashboard into which all customer communications—in the form of tickets—are automatically deposited.
Collaborate BotPenguin and Helprace to automate your helpdesk system.
Easy Guide To Connect BotPenguin And Helprace
Connect BotPenguin and Helprace without coding in a few clicks
Authenticate
Login to your BotPenguin account & Select the bot that you want to integrate with the 3rd party app and authenticate
Configure
Add all the necessary API details and map the response of bot messages to the parameters of API and save the settings.
Test
Send the test lead and check on the CRM if you have received the lead. If yes, Create a genuine lead and check the integration.”
Do You Have Room for More Integrations? The Treat Has Just Begun!
Integrate your Chatbot with 80+ native integrations that fit seamlessly into your chatbot like puzzle pieces in a masterpiece.
and more than 80 tools to integrate
